If the smart lock disconnects with your phone’s Bluetooth, check the followings:

• Check if your phone’s Bluetooth is enabled.
• Keep your phone within 10m range of the smart lock. If the distance is out of 10m, the Bluetooth will disconnect.
• The smart lock can be connected up to 5 users’ phones. Check if others’ phones have connected to the smart lock.

Re-connect Bluetooth

1. Enable the Bluetooth on your phone and keep your phone near the smart lock.
2. Open the Anona Security app, tap icon  and find the smart lock.
3. In the plug-in page, swipe down the screen to refresh the page. Check if the Bluetooth re-connects.